Facial Mask Frequently Asked Questions

Where are you located?
The sunny state of California, and a good reason to use great skincare.

How do I contact you with questions, shipping, or other questions?
You can write us at cs@hsskincare.com

When can I expect my order?
About 5-7 days.

Can I track my order?
Yes, look for the tracking number in your Shipping Email. Products ships generally 1 day after placing your order.

Do you test on animals?
We do not test on animals or sell to countries that require animal testing.

What payments do you accept?
All major credit and debit cards, and Paypal too!

Why Happy Skin?
We think its the best kind to have – don't you?

How often should I use skincare like sheet and face masks?
Generally 2-3 times a week, or until your skin is happy.

Whose standards are the products?
Manufacture under US and European standards in Korea.

Why sheet masks?
They are the easiest way to deliver the most skin benefits.

Are you cruelty free?
Yes, and we hope to be certified soon.

Are your products vegan?
They are not, sorry. We might make some in the future!

Have you left out Sulfates, Phthalates, and Parabens?
Yes! The full list is in each product description.

What kind of fragrance is in your products?
A natural essence. Please write cs@hsskincare.com for specific details!

Is my email shared when I sign-up?
Nope!

Are your products like Korean skincare?
Yes, It's made in Korea with the highest quality international and US standards. Designed in California.